What to expect when the campaign ends & shipping prices!
over 1 year ago
– Sat, Aug 13, 2022 at 11:15:45 PM
Hello all! We are officially under 48 hours to go and we have some shipping updates!
But first, take a look at this sweet custom screen we made for Death Saves. This screen features a double inlay, including genuine bone 😳. Just experimenting on what future customizations could possibly look like for this system 🤔
https://www.instagram.com/p/ChIecZIFvBj/?hl=en
Let's talk about shipping. Specifically, shipping prices, now that we've had time to really dig in and gather all the rates.
Shipping Costs
US shipping starts at $28, with typical orders ranging from $32 - $48
Canada shipping starts at $50, with typical orders ranging from $58-$75
UK/Europe - starts at $65, with typical orders ranging from $70-$85
Australia/NZ - starts at $95, with typical orders ranging from $105-$130
Everywhere else - starts at $110, with typical orders ranging from $120-$150
These are where most orders will probably land, but it's important to note that these are not upper limits. Ultimately the cost will depend on weight, so more items means higher shipping. We're sure some of you aren't exactly thrilled by these figures. No one likes paying for shipping... and we hate having to charge it.
But here's the honest truth: the logistics industry was hammered during the pandemic and has never recovered, at least in terms of costs and pricing. It is fundamentally a different world now than it was, and prices reflect that. There is no getting around the fact that shipping has become very expensive. On the plus side, we're using UPS for solid, fast service: UPS Ground in the states, UPS Worldwide expedited elsewhere. We have some good discounted rates, but even at that, these are very heavy, large boxes and it's fundamentally very expensive to ship these around the world. Boxes measure 16" x 14", and some orders will weigh 20 lbs or more. In short, these are big boxes full of solid hardwood.
Our shipping charges reflect our real costs of shipping, labor and materials. Many vendors and stores hide shipping costs in product prices, though Wyrmwood does not. Still, we can see why they do it; consumers have been trained to devalue shipping and expect to pay little or even nothing for it. But the reality is that shipping always costs something - it's never actually free. But we understand that it isn't fun, and may be a hardship for some.
If shipping costs make backing cost-prohibitive, backers can message us on Kickstarter with a request to cancel their pledge for a full refund to their method of payment, anytime between the end of the campaign and end of day August 25th.
Past that point, backers can cancel and receive a gift certificate for their full pledge amount. If they want a refund to their method of payment it will be issued in accordance with our policy, subject to fees to cover our non-refundable Kickstarter and Stripe fees.
I know we already covered the post campaign timeline in the last update, but I'll include it again here for any new backers that haven't looked back at prior updates. Here is what to expect:
Post-campaign Timeline
- First things first: The campaign closes on Monday, August 15th.
- Pre-orders will open immediately once the campaign ends. Note: pre-orders are NOT for backers, only non-backers. Backers will have the opportunity to order anything and everything they want when...
- The Backerkit surveys will be emailed out on August 29th. (two weeks after the campaign closes). There, you'll indicate what products you pledged for, and add to your pledge, if desired.
- All BackerKit surveys will be LOCKED on September 12th (two weeks after surveys are sent). After this point, no further items can be added to your order.
- NOTE: It is critical that everyone finalizes their pledge by this deadline! If your order is finalized late, your fulfillment date will be impacted.
- All backers with an outstanding balance in BackerKit will be charged September 12th (the same day pledges are locked). This will allow us to have complete production information quickly, so that we can order all necessary materials well ahead of time. More on this soon, in our fulfillment updates.
NOTE: When the campaign ends the "Pledge Now" button will turn into a "Pre-Order Now" button. This is NOT FOR EXISTING BACKERS. This is exclusively for anyone who would like to pledge post-campaign - if you're a backer, you'll get a personal invitation to BackerKit in your email in a couple of weeks. The pre-orders are solely for those that missed it.
In Closing
It has been so much fun bringing a Wyrmwood GM Screen back to life after so many years! Thank you so much to everyone for the overwhelming support 🤯. From here on out, Ed, the VP of Fulfillment, will be updating you all on a regular basis on the production and fulfillment of everyone's new Game Master Screens! Expect to hear from us again early next week after the campaign closes, when the next phase of the project begins.
Thanks again everyone!
- Ed & Bobby
P.S.
The Steinhardt's Guide to the Eldritch Hunt is an awesome campaign that's in its final few days! It's a book for 5th-edition, with lots of cool peripherals. It's basically Bloodborne, Dark Souls, and Lovecraft meets D&D 😱 . Check it out below if you haven't already.
